Subscription based maintenance and support

Preventative Maintenance

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If it ain't broke don't fix it

    A common misconception amongst many computer users is that if you don't have a problem, everything is OK. A computer is a machine. Why waste your money fixing something that works perfectly well?

 


Why your computer needs a regular service?

    Would you take your new car in for a service if there is no problem? Of course you would, because you want to ensure that it continues to run well, and any potential problems are addressed before they turn into a serious problem, or worse, they compromise the safety and reliability of your vehicle. The same principle applies to computers. Many people realise too late how dependant they are on their computer system. How would your business be impacted if your server crashed, or your network was infected by a nasty virus? What would you do if your computer wouldn't power-on on Monday morning, or if a hard disk containing business-critical files stopped spinning? Regular maintenance could avoid these problems. When you take into account the inconvenience, lost productivity or the cost of lost data, you soon realise that regular maintenance is a very feasible proposition.

 

Preventative Maintenance

    RoTech can offer you several different maintenance and support plans, to cater for your needs and budget. The services we offer include:

  • Hardware performance monitoring
  • Hard disk error checking
  • Antivirus scans
  • Backup services - including backup retrieval testing
  • Software upgrades
  • Remote support
  • On-site support
  • Monthly system health report - including recommendations for items requiring attention

     Contact us today for a quote on a customised plan that suits your needs and budget.